At Fiducia, we help organisations maximise the value of their technology investments through expert WalkMe implementation and support services. As a certified partner, we work with forward-thinking businesses to design, deliver and optimise digital adoption solutions that drive real results.

 


 

Why Choose Fiducia?

 

 

✔ Certified WalkMe Partner

We’re not just another tech consultancy. Fiducia is a WalkMe partner with deep expertise in automation, process optimisation and change enablement—making us the perfect ally to supercharge your adoption strategy.

 

✔ End-to-End Delivery Support

From initial scoping to solution build and ongoing enhancement, our team provides comprehensive WalkMe services that align with your user journeys, business goals, and platform needs.

 

✔ Business-Led, User-Centred

We combine WalkMe’s powerful Digital Adoption Platform (DAP) with our background in process transformation to deliver experiences that are intuitive, engaging and value-driven.

 


 

Our WalkMe Services

 

 

Strategy & Advisory

We assess your platforms, processes and user pain points to define a targeted digital adoption strategy that delivers measurable ROI.

 

Solution Design & Build

Our certified builders design and deploy workflows, SmartTips, Launchers, ShoutOuts and more—customised to your user journeys.

 

Analytics & Optimisation

We leverage WalkMe Insights to track user behaviour and continuously improve performance, adoption and satisfaction.

 

Change Management Support

 

Our team helps drive engagement through communications, training and onboarding support, ensuring your adoption programme sticks.