Real engagements, real numbers, across Financial Services, Consumer Goods, Insurance and Manufacturing. The situation matters more than the sector. If you are sitting on underperforming technology, the pattern is usually the same.
Global innovation function consolidating onto two core platforms across around 4,000 users in 13 categories. Onboarding team of 6, less than 1 FTE of support, no ticketing system.
WalkMe deployed across both platforms: data quality enforcement at point of entry, role-based onboarding, in-app communications, behaviour-based surveys, and a full analytics framework feeding backlog planning.
Workday and Salesforce adoption stalled below 50% six months post-implementation, with 4-6 week onboarding times and 200+ weekly support tickets across an 8,000-user organisation.
WalkMe across both platforms with guided journeys for 15 critical workflows, analytics redesigned at workflow level rather than micro-step, and real-time reporting integration.
Digital platform supporting personal lending onboarding under strict regulatory requirements. Key regulatory fields routinely missed, creating compliance risk and manual correction overhead.
Contextual prompts and validation guidance at key regulatory stages, guided process flows for identity verification and loan application, and analytics dashboards replacing informal reporting.
Mature RPA estate with significant licence overspend, underutilised bots, and an internal Centre of Excellence that had lost momentum. Three critical processes in the failure demand area running manually.
12-week automation refresh: full licence audit and utilisation analysis, maturity assessment of the existing CoE, three new processes built in the failure demand area, and a structured roadmap to rebuild internal capability.
Coming soon.
Tell us what you have invested in and where it is not delivering. We will come back with a clear view of what is fixable, what it takes, and what it costs. No fifty-slide pitch.