Enterprises spend millions implementing new platforms. Then the training ends, the implementation partner leaves, and people go back to how they worked before. The system is live. The adoption is not. We deploy WalkMe in-app guidance that meets your people exactly where they get stuck, so they stay in the system, the support queue shrinks, and the investment starts paying back the way it was supposed to.
You are in the right place.
WalkMe is powerful. But the most consistent pattern we see is the same one: WalkMe was bundled into the enterprise deal, the implementation partner handed over the keys, and now it is sitting at 30% of its potential with nobody quite sure who is responsible for it. The good news is that it is fixable, and faster than most clients expect.
Three engagement tiers. Pick the one that fits where you are.
For teams going live on one or two platforms, or who went live recently and need adoption to actually land. Fixed scope, measurable outcomes, fast to start.
How we bring automation and AI in: WalkMe Insights highlights friction. We remove it with workflow automation (RPA where it fits) and prove impact with reporting and dashboards.
Deploy AI assistants directly inside WalkMe to provide in-app user support, answer questions, and guide people through complex workflows without leaving the platform.
Continuous optimisation of your digital adoption, automation and AI estate. Content updates, monitoring and recommendations so the value you built does not quietly erode.
Global innovation function consolidating onto two core platforms across around 4,000 users in 13 categories. Onboarding team of 6, less than 1 FTE of support, no ticketing system. Users frustrated with previous systems and wanting in-the-moment guidance.
WalkMe deployed across both platforms: data quality enforcement at point of entry, role-based onboarding, in-app communications, behaviour-based surveys, and a full analytics framework feeding directly into backlog planning.
Workday and Salesforce adoption stalled below 50% six months post-implementation, with 4-6 week onboarding times and 200+ weekly support tickets across an 8,000-user organisation.
WalkMe implementation across both platforms with guided user journeys for 15 critical workflows, analytics redesigned at workflow level rather than micro-step, and real-time reporting integration.
Digital platform supporting personal lending onboarding under strict regulatory requirements. Key regulatory fields routinely missed, creating compliance risk and manual correction overhead.
Contextual prompts and validation guidance at key regulatory stages, guided process flows for identity verification and loan application, and analytics dashboards replacing informal reporting.
Tell us what you have invested in and where it is not delivering. We will come back with a clear view of what is fixable, what it takes, and what it costs. No fifty-slide pitch.